All of the content you see and hear on the shopthephase.com web site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by The Phase, one of its affiliates or by third parties who have licensed their materials to The Phase.
The content of the shopthephase.com web site, and the site as a whole, are intended solely for the personal, noncommercial use by the users of our site. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.
No right, title or interest in any content or materials is transferred to you as a result of any such activities. The Phase reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this web site.
Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from The Phase.
Prices of goods and services and delivery and other charges displayed on the The Phase site are current at the time of display. These prices are subject to variation without notice. We will always try to be as accurate as possible with our product descriptions and pricing. However, we hope that everything on our site is accurate, complete, reliable, current and error free.
All non custom orders will be processed within five business days and shipped within one week of placing.
Should you have any issues with your order, please email The Phase at firstname.lastname@example.org within 5 days of receiving your order. We do not accept requests for refunds, but can accommodate most exchanges if contacted within the 5 day window.
We want you to be over the moon about your purchase & are happy to issue an exchange for a different item. All exchange shipments must be made within 10 days of receipt and you are responsible for any additional shipping costs. We only accept products that are undamaged and unopened. Once we receive the exchanged item, we will email you regarding how to order your requested product exchange.
Should you have any issues with your order, please email us at email@example.com within 5 days of receiving your order. We do not accept requests for refunds, but can accommodate most exchanges if contacted within the 5 day window. After contacting us, you have 5 days to post the item with tracking to us at 5756 North Vickery Street, Cumming, GA 30040.
SHIPPING + HANDLING:
Your non custom order will be packed and shipped within one week of placing. You will be notified via email with a shipping notice. Orders are shipped via USPS.
Each package is carefully hand packaged. Once the package leaves our store, we are unable to control how it is handled by USPS. We cannot accept responsibility for packages that have been stolen, mis-delivered, or lost by the USPS. If you have received product that is damaged or lost in the mail, please notify us by email at firstname.lastname@example.org within 5 days of receiving the item and we will try our best to work something out. Please note that we do not offer refunds and cannot replace custom pieces.
We double check each order before it leaves our shop. However, if you receive something that is less than perfect from our end (the wrong print, flaw in the paper, etc.) we'll happily send you a brand spanking new one at no cost. Please notify us by email at email@example.com within 5 days of receiving the item and include photos of the damaged or wrong items (this helps us with good ol' quality control). Please note that we do not offer refunds and cannot replace custom pieces.
The Phase is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Shopify website and governs data collection and usage. By using the Shopify website, you consent to the data practices described in this statement.
We completely respect your online privacy and would never sell your information to outside companies or third parties. You provide all your information when purchasing our products which we use to strictly process and ship your order. Your personal information is safe and confidential.
LIMITATION OF LIABILITY:
The Phase SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, EVEN IF The Phase HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
With questions please email: firstname.lastname@example.org